Top 5 Uses of Artificial Intelligence in Business Management

Mahwishsabir
3 min readJul 2, 2023

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Are you looking for more boosting and effective techniques that bring your business towards driving growth? You can adopt AI in your business management to reduce human errors and increase efficiency, leading to better outcomes.

According to a survey, in 2021, 43% of companies in South Korea use artificial intelligence(AI) technology and services for monitoring purposes. If you are a business owner or employee looking for a broad range of uses of AI in the business management sector then you are at the right place because in this article we are going to tell you the top 5 uses of AI in business management.

Recruitment

Are you unable to choose the right person for the right job? Do you take a lot of time to screen the CVs of all candidates? Well, there is no need to panic now.

AI recruiting tools enable you and your management to screen all CVs quickly. It helps them to identify the best candidates according to the job description. Forecast claims that 35.5% of the companies are small and medium businesses that intend to invest in AI recruiting tools in 2018.

Finance and Accounting

Do you want to enhance the quality of the output by reducing human error? AI boosts output quality, and all accounting tasks become automated by using AI tools.

AI’s advantages in finance art finding fraud, reducing repetitive work, and monitoring transactions.

Customer Relationship Management (CRM)

A slow cycle of business makes your life hectic and dull; however, AI has given the solution to this problematic situation. Now AI itself increases its quality by enhancing the features of a business.

If you are looking for friendly interaction with customers, AI provides you with this opportunity in the following ways:

  • It can analyze the reaction of customers to your products.
  • It can determine both positive as well as negative feedback because it is a means of communication between you and your customers.
  • If there’s a problem in your product, AI identifies it, so you can take action to improve it.

Voice-to-Text Feature

If you want to increase your return, AI is the perfect companion for getting effective results you didn’t know even existed.

AI easily converts your speech or audio file, 1 hour long, into text in just a few clicks. It provides you with a comprehensive solution for your converting speech problems.

With the help of tools including chatbots, voice recognition software, and Alrite tool, businesses can automate different areas of customer interaction.

Smart Email Categorisation

As you know, email is a significant way of communication between customers, suppliers, and colleagues every day. Are you tired of facing issues regarding managing and storing emails?

By using AI writing tools, your management will auto-fill email content, including recommendations. It also helps to recognize your audience, create email templates and suggest subject lines.

Wrapping Up

AI is making a significant impact in the world as the firm will stay competitive and attract the next generation as employees and customers.

You are probably wondering how the scope of AI bring transformation in business management by predicting future trends, projecting budget and profits, and making a better decision.

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